We believe shopping for jewelry should be celebratory.We strive to bring you incredible value and constant innovation in a fun stress-free environment. Our goal is to offer you the kind of service you might have received at a local family jewelry store. This means a person you can talk to, clear descriptions, and personal touches.Our pricing is direct-to-you.We design and manufacture most of the jewelry we sell, circumventing traditional retail markups.Our quality is tops.All of our gold and platinum jewelry is made in California, to the highest standards. Every Albertina design has you in mind from style, to comfort, to durability, to price-point. Most orders are in your hand (or on your hand) within one week and returns are easy.All fine jewelry (gold & platinum) is made-to-order just for you! Many items are ready to ship in 3 to 5 business days, via USPS priority Flat Rate 1 to 3 day service. ~Designer, Winnie Johnson, started Albertina after years of experience in the jewelry industry. The time she spent selling jewelry, designing custom pieces, and managing other jewelry businesses informs the vision she has for her company and for each design she creates.She entered the jewelry business just before the recession, having graduated from the Pratt and GIA, and quickly learned what effect the economy has on the price of gold, as well as on people's purchasing power.This understanding is evident in every design. We start small. Basic. You can always add another stack ring.Please feel free to contact her. firstname.lastname@example.org +1 323 207 0781 ~ Your jewelry will arrive in a soft pouch. If you select gift packaging, a hand-written card will be added. If your purchase does not meet your expectations for any reason, you may return it within 10 days of delivery. Please contact us for a return shipping label. The return shipping cost will be deducted from your refund (generally $6 to $10 for domestic orders depending on insurance). If you decide to exchange or return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. You should expect to receive your credit or refund within two weeks of shipping your item.